Content -
- Via GUI
- Via command line
Get logs from GUI
Log into the switch.
Go to Switch > Download Support File
In the new window, enter where you would like to save the file.
Click start. The process can take several minutes.
Get logs from command line
You can push the log file out to ftp server or use a ftp client to pull it. This example shows pulling the log file from the switch after it is created.
Log into the QLogic switch, use ssh or telnet. Default user admin, password is password.
$ ssh admin@172.24.255.227
Execute the following command line to create the log file and then exit:
SANbox #> create support This may take several seconds... Log Msg: [Fri May 09 12:06:05.522 UTC 2014][C][8400.003B][Switch][Creating the support file - this will take several seconds] command result: Passed. FTP the dump support file to another machine? (y/n) : n SANbox #> quit
Use ftp to pull / retrieve the log file from the switch (your IP address will be different), login name and password is images, the log file name is dump_support.tgz:
$ ftp 172.24.255.227 Connected to 172.24.255.227. 220 (vsFTPd 2.0.5) Name (172.24.255.227:robertleong): 331 Please specify the password. Password: 230 Login successful. Remote system type is UNIX. Using binary mode to transfer files. ftp> get dump_support.tgz local: dump_support.tgz remote: dump_support.tgz 229 Entering Extended Passive Mode (|||16336|) 150 Opening BINARY mode data connection for dump_support.tgz (216396 bytes). 100% |*******************************************************************************| 211 KiB 6.80 MiB/s 00:00 ETA 226 File send OK. 216396 bytes received in 00:00 (5.61 MiB/s) ftp> quit 221 Goodbye.
Verify the file is on your local directory:
$ ls -al -rw-r--r-- 1 robertleong staff 216396 May 9 05:06 dump_support.tgz
0 Comments