Please download TeamViewer 10 on the system where you would like us to remote to.
Rohde & Schwarz USA is licensed to use TeamViewer 10.
You do not need a license to use TeavViewer when connecting to us, it is covered by the Rohde & Schwarz license.
Installers for Windows, Linux and MacOS are at this link, select the "TeamViewer" to download.
Once TeamViewer is running, please provide us the login credentials.
We will need the "Your ID" and "Password" info. An example is shown.