Dell servers TSR logs for Dell support

Robert Leong -

Dell tech support typically requires a set of logs from iDRAC to go with a Dell trouble ticket, the link below is the instructions to collect the log.

Please follow the instruction to gather the log and attached it to the appropriate Rohde and Schwarz ticket for processing.

The section that is most applicable is:
iDRAC version 2.30 and higher

https://www.dell.com/support/article/en-us/sln295784/export-a-supportassist-collection-and-perc-log-via-idrac7-8?lang=en

 

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