This RSA support guide is intended for Clipster customers who are working remotely and need to monitor audio on their Clipster timeline via a remote session (e.g. TeamViewer).
Is there a way to setup a Clipster Gen4/5/6 system, so I can hear audio on my timeline via a remote session?
Clipster only outputs audio via the embedded SDI, AES breakout cables or the 1/4 in headphone analog output jack on the back panel of the system.
If you need to monitor audio on your clipster timeline via a remote session, you could purchase an inexpensive 1/4" male to 1/8" female stereo headphone adapter and external USB sound card with a 1/8" line in, and then run a short 1/8" male-to-male cable from 1/4" male to 1/8" female stereo headphone adapter into the external USB sound card.
Here's a few links to some product suggestions.
https://www.amazon.com/Creative-Sound-Blaster-External-System/dp/B000095IMS
Please note: Creative Labs USB Sound Blaster MP3+ External Sound Card Sound system was tested on our Clipster Gen6 system. We were able to hear audio on the Clipster timeline via a teamviewer session. RDP did not work. We also noticed during our testing that if a Skype session is open we were unable to hear Clipster audio via teamviewer.
The latest Creative Labs Sound Blaster X3 model has a driver issue. Please contact Creative Labs support to obtain the new driver if you have purchased the SB X3 model.
https://www.amazon.com/AmazonBasics-Stereo-Audio-Cable-Meters/dp/B00NO73IN2/ref=asc_df_B00NO73IN2/?tag=hyprod-20&linkCode=df0&hvadid=167122786755&hvpos=1o1&hvnetw=g&hvrand=10274533470100503696&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9051714&hvtargid=pla-284071178341&psc=1
https://www.amazon.com/NANYI-Female-Headphone-Adapter-Upgrade/dp/B07QNFGH61/ref=asc_df_B07QNFGH61/?tag=hyprod-20&linkCode=df0&hvadid=343955268206&hvpos=1o1&hvnetw=g&hvrand=11321921069760458011&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9051714&hvtargid=pla-749729156786&psc=1&tag=&ref=&adgrpid=70980131404&hvpone=&hvptwo=&hvadid=343955268206&hvpos=1o1&hvnetw=g&hvrand=11321921069760458011&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9051714&hvtargid=pla-749729156786
Please be aware:
- Maintaining and/or verifying crystal sync isn't possible when monitoring audio on Clipster timeline via a remote session due to network latency. If you need to sync up video and audio tracks on a Clipster timeline via a remote session, we highly recommend that audible and visual head and tail 2 pops are provided in your source masters.
I hope you found this quick how-to guide helpful. Thanks for stopping by. Take care and stay healthy. cmc
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